Frequently Asked Questions

• Are these boots true to size?

  Yes, Velora™ boots are designed to fit true to size. We recommend choosing your regular shoe size. If you are between sizes, consider selecting the larger size for a more comfortable fit.

• Are these boots suitable for wide feet?

  Yes. The spacious toe box allows your toes to move naturally, making the boots comfortable even for slightly wider feet.

• Are the boots waterproof?

  Velora™ boots are not fully waterproof, but the upper naturally repels light rain and splashes — helping keep your feet comfortable in everyday wet conditions. We recommend avoiding prolonged submersion in water.

• Are these boots comfortable for all-day wear?

  Absolutely. The ergonomic arch support and cushioned insole help reduce foot fatigue, making them comfortable for long hours of walking, standing, or working.

• What materials are the boots made from?

  Velora™ boots feature a premium leather-look PU upper with a soft microfiber lining for breathability and all-day comfort. The outsole is made from durable rubber for stability and traction on various surfaces.

• How long does shipping take?

  Orders are typically processed within 1–3 business days. Delivery usually takes 7–12 business days depending on your location.

• What if the boots don't fit?

  No problem. We offer a 30-day hassle-free return policy. If the size doesn't fit, you can easily request an exchange or return.

• How should I care for my boots?

  Wipe clean with a damp cloth after use. For best results, let them air dry naturally and avoid direct heat. Regular cleaning helps maintain their appearance and extend their lifespan.